Privacy Policy

Last updated: November 09, 2025

Contact Information

Spark Digital

156 Connaught Place

New Delhi 110001, India

Email: [email protected]

Phone: +91 11 4376 8294

Our Commitment to Data Protection

At Spark Digital, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services.

We comply with applicable data protection laws, including the Information Technology Act, 2000 and its amendments, as well as international standards such as GDPR where applicable. We believe in transparency and want you to understand your rights regarding your personal information.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • • Fill out contact forms or inquiry forms on our website
  • • Subscribe to our newsletter or marketing communications
  • • Create an account or register for our services
  • • Communicate with us via email, phone, or other channels

This information may include your name, email address, phone number, company name, job title, and any other details you choose to share with us.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • • IP address and approximate geographic location
  • • Browser type, operating system, and device information
  • • Pages visited, time spent on pages, and navigation paths
  • • Referral source and search terms used to find our website
  • • Cookie data and similar tracking technologies

Legal Basis for Processing

We process your personal data based on:

  • • Consent: When you provide explicit consent for specific purposes
  • • Contractual necessity: To fulfill our services and obligations to you
  • • Legitimate interests: To improve our services and communicate effectively
  • • Legal compliance: To meet regulatory and legal requirements

How We Use Your Information

We use the collected information for various purposes, including:

Service Delivery and Communication

To provide, maintain, and improve our digital marketing services, respond to your inquiries, and communicate about your projects or requests.

Website Improvement and Analytics

To analyze website usage patterns, understand user preferences, optimize our content, and enhance overall user experience through data-driven insights.

Marketing Communications

To send you newsletters, promotional materials, industry insights, and updates about our services (only if you have opted in or consented to receive such communications).

Security and Legal Compliance

To protect against fraud, maintain website security, prevent abuse, and comply with legal obligations and regulatory requirements.

Business Operations

To conduct internal business operations, including quality assurance, training, and business development activities.

Information Sharing and Third Parties

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We work with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
  • Analytics Platforms: We use analytics services such as Google Analytics to understand website usage and improve our services. These services may collect and process data according to their own privacy policies.
  • Legal Requirements: We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption and Secure Transmission

We use SSL encryption to protect data transmitted between your browser and our servers.

Access Controls

Limited access to personal data is granted only to authorized personnel who need it for legitimate business purposes.

Regular Security Audits

We conduct periodic security assessments and updates to identify and address potential vulnerabilities.

Data Breach Procedures

We have established procedures to detect, report, and respond to data breaches in accordance with applicable regulations.

Note: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but remain committed to protecting your data to the best of our abilities.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on:

  • • The nature of the information collected
  • • The purpose for which it was collected
  • • Legal, regulatory, or contractual obligations
  • • Legitimate business needs and interests

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

Your Data Protection Rights

You have certain rights regarding your personal information. Depending on your location and applicable laws, these rights may include:

Right to Access

You can request a copy of the personal information we hold about you.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal information.

Right to Erasure

You can request that we delete your personal information in certain circumstances.

Right to Data Portability

You can request to receive your personal information in a structured, commonly used format.

Right to Object

You can object to certain types of processing, including direct marketing communications.

Right to Withdraw Consent

Where we rely on your consent, you can withdraw it at any time without affecting the lawfulness of processing based on consent before withdrawal.

To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within 30 days in accordance with applicable data protection laws.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make significant changes, we will:

  • • Update the "Last updated" date at the top of this page
  • • Notify you through prominent notice on our website
  • • Send an email notification if you have subscribed to our communications

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Questions and Concerns

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:

Email: [email protected]

Phone: +91 11 4376 8294

Mail: Spark Digital, 156 Connaught Place, New Delhi 110001, India

We are committed to resolving any privacy concerns you may have and will respond to your inquiry as promptly as possible.